Our Guarantee

Our guarantee at BAGTRIX is simple: your satisfaction comes first.

30-Day Satisfaction Guarantee

If you are not completely happy with your purchase, you can return eligible items within 30 days of delivery for a refund according to our Return Policy.

Quality & Functionality

• Made to be used: Our products are designed for everyday carry, travel, and commuting, with a focus on practicality and organization.

• Checked before shipping: Items are inspected for visible defects before they are packed and shipped to you.

Safe & Secure Shopping

• Secure checkout: Your payment details are processed through trusted, encrypted payment providers.

• Transparent policies: Clear information on shipping, returns, and payments so you always know what to expect.

Our Support Promise

• Here to help: If something is wrong with your order, or you are not satisfied, contact us and we will work to make it right—whether that means troubleshooting, a replacement where appropriate, or a refund following our policies.

• Responsive communication: The team aims to respond to support messages within a reasonable timeframe on business days.

You can reach BAGTRIX anytime at Contact@BAGTRIX.Shop or +1 (628) 281‑6100 for questions about your order, our products, or this guarantee.