Shipping policy

Processing times

  • Orders are typically processed within 1–2 business days after payment is received.

  • Orders placed on weekends or holidays will be processed on the next business day.


Shipping within the United States

Shipping options & rates

We ship from: 3601 Van Buren St apt 37, Hollywood, Florida 33021, United States.

Economy (5–8 business days)

  • Free economy shipping on eligible promotions or as displayed at checkout.

  • Economy 0 lb – 5 lb: $4.90.

  • Economy 5 lb – 70 lb: $19.90.

Standard (3–4 business days)

  • Standard 0 lb – 1 lb: $6.90.

  • Standard 1 lb – 5 lb: $9.90.

  • All delivery times are estimates and begin after your order has been processed and shipped.

  • Business days do not include weekends or public holidays.


International shipping

Countries we ship to

We offer international shipping to:

  • United Arab Emirates, Austria, Australia, and many other countries (over 230 destinations).

International shipping options

  • Standard International (6–12 business days)

    • Standard international shipping is free to supported destinations when shown at checkout.

  • DHL Express (discounted rates)

    • Transit time is calculated at checkout based on your address and the DHL service available.

    • Duties and taxes may be prepaid where supported.

  • USPS International (discounted rates)

    • Transit time and cost are calculated at checkout.

    • Up to 3 USPS international services may be available depending on your country.

Duties, taxes, and customs

  • International orders may be subject to import duties, taxes, and fees charged by your local customs authority.

  • These charges (if applicable) are the responsibility of the customer unless otherwise indicated at checkout (for example, when prepaid duties are supported and selected).

  • Customs processing may delay delivery times, which is outside of our control.


Order tracking

  • Once your order has shipped, you will receive a shipping confirmation email with tracking information (if available for your shipping method).

  • Tracking updates may take up to 24–48 hours to appear after your package has been handed to the carrier.


Address accuracy & delivery issues

  • Please make sure your shipping address is complete and accurate before placing your order.

  • BAGTRIX is not responsible for lost packages due to incorrect or incomplete addresses provided by the customer.

  • If a package is returned to us due to an incorrect address, we may contact you to arrange reshipment; additional shipping charges may apply.

If your tracking shows “delivered” but you have not received your package:

  • Check with household members, neighbors, and your local post office/carrier.

  • If you still cannot locate the package, contact us and we will do our best to assist, but please note that carriers may consider such packages as successfully delivered.


Delays and force majeure

  • Shipping times are estimates and are not guaranteed.

  • Delays may occur due to high seasonal volume, weather conditions, customs checks, or other events beyond our control.

  • BAGTRIX is not liable for delays caused by carriers or external circumstances, but will assist you in tracking and resolving issues whenever possible.


Changes, cancellations, and lost parcels

  • Once an order has begun processing or has been shipped, we may not be able to modify the shipping address or shipping method.

  • If you believe your order is lost in transit (no tracking updates for an extended period), please contact us so we can open an inquiry with the carrier.


Contact us

If you have any questions about shipping or need help with your order, contact us:

  • Email: Contact@BAGTRIX.Shop

  • Phone: +1 (628) 281‑6100

  • Address: BAGTRIX, 3601 Van Buren St apt 37, Hollywood, Florida 33021, United States